Shipping Policy — ETNEL EYEWEAR

At ETNEL EYEWEAR, we deliver our eyewear across Europe with safe and reliable shipping.

Shipping Area

We currently ship to countries across Europe.

Delivery Time

Our estimated delivery time is 6 to 9 business days.

Orders are shipped using DHL.

Please note that delivery times may vary depending on the destination country, local logistics, holidays, or unexpected carrier delays.

Order Tracking

Once your order has been shipped, you will receive tracking information by email or WhatsApp, when available, so you can follow your delivery.

Shipping Address

Please make sure your shipping address is correct before completing your order.

ETNEL EYEWEAR is not responsible for delays or failed deliveries caused by incorrect or incomplete address information provided by the customer.

Delays

Although we work with reliable shipping partners, occasional delays may happen due to customs, local courier operations, weather conditions, holidays, or other factors outside our control.

If your order is taking longer than expected, please contact us and we will help you check the status of your delivery.

Contact

If you have any questions about your order or shipping, you can contact us at:

ETNEL EYEWEAR
📧 etneleyewear@gmail.com
💬 WhatsApp: +351 925 333 480